TERMS AND CONDITIONS

These Terms and Conditions form an integral part of the agreement that is concluded as a result of the purchase of an admission pass (“Ticket”) for Sarajevo Slush’D (“Event”), and thus apply to each person who purchases Tickets (“Buyer”) for the Event.

The agreement is concluded between the Buyer and 38X Ventures, a company registered under VAT ID 4203413600009 (jointly referred to as the “Parties”). In principle, the Buyer is assumed to be the person who will attend the Event (“Attendee”). When the Buyer purchases a Ticket for a third party and is thus not the Attendee of that Ticket, this third party shall be informed by the Buyer of these Terms & Conditions and thus will be considered to have accepted these Terms & Conditions. The Buyer guarantees this and, therefore, fully safeguards 38X Ventures.

The totality of 38X Ventures and its employees, volunteers, representatives, independent workers, subcontractors, and consultants are hereafter referred to as the “Organizer”.

1. CATEGORIES OF TICKETS

The Organizer offers four (4) main ticket categories. The Organizer, in its sole and absolute discretion, reserves the right to determine the eligibility and allocation of any Ticket or Ticket category to any party or individual. The Organizer’s decision in this regard shall be final and binding.

  • Startup Ticket (COMING SOON): For startup founders & employees.
  • Investor Ticket (COMING SOON): For VCs, CVCs, LPs, Family Offices, and Business Angels.
  • Student Ticket (Free): For entrepreneurial-minded students. A valid student ID or equivalent proof of enrollment for the 2025–2026 academic year must be shown at the entrance.
  • Ecosystem Ticket (COMING SOON): For company owners, corporate leaders, and others in the startup and innovation ecosystem, including government and non-governmental leaders.

2. VALIDITY OF A TICKET

The Buyer is responsible for ensuring that Tickets are not passed on or copied to unauthorized third parties. Only the first Ticket presented will be valid for Event access.
Tickets are non-transferable and non-refundable under any circumstances, except as expressly permitted under Article 3. Forgery, resale, or fraudulent use may result in legal prosecution and Ticket cancellation at the Buyer’s expense. Lost, stolen, or damaged Tickets will not be replaced.

3. REVOCATION OF A TICKET BY THE ORGANIZER

The Organizer may revoke a Ticket at any time, including if purchased in the wrong category. In such cases, the Organizer may offer the correct category Ticket at its discretion, subject to availability and any additional fees. The Organizer is not liable for any costs or damages resulting from such revocation.

4. VERIFICATION OF IDENTITY

The Organizer may verify Attendee identity at entry. A valid identity card, passport, or driving license is required. Copies are not accepted. Non-compliance may result in denied entry without refund.

5. ACCESS TO THE EVENT PREMISES

Access may be denied if the Attendee:

  • Is under the influence of alcohol or drugs
  • Exhibits violent, hateful, or aggressive behavior
  • Contravenes Organizer instructions

No refund or replacement is provided in these cases.

6. RULES OF CONDUCT

Attendees must comply with all instructions and rules, including but not limited to:

  • Remaining within authorized areas
  • Not blocking entrances or emergency exits
  • Not distributing unauthorized promotional materials
  • Not engaging in illegal or disruptive activities

Non-compliance may lead to removal without refund.

7. LIABILITY WAIVER

To the fullest extent permitted by law, the Organizer is not responsible for any damage, loss, theft, or accidents at the Event.

8. FORCE MAJEURE AND UNFORESEEN CIRCUMSTANCES

In cases of force majeure, threat of terrorism, police orders, or other unforeseen events, the Organizer may cancel, suspend, or modify the Event. Attendees will not be entitled to refunds or compensation for changes or cancellations.

9. PRIVACY AND PERSONAL DATA

By purchasing a Ticket, the Attendee agrees to the processing of personal data per our Privacy Policy. Event photography and videography may be used for promotional, commercial, or security purposes; Attendees waive portrait rights upon entry. User-generated images cannot be used commercially without prior written consent from the Organizer.

privacy policy

10. APPLICABLE LAW AND DISPUTE RESOLUTION

These Terms & Conditions are governed by the laws of Bosnia and Herzegovina. Any disputes not resolved within thirty (30) days of negotiation shall be subject to the exclusive jurisdiction of the courts of Sarajevo, Bosnia and Herzegovina.